QuickBooks update warning for Macs

Posted: December 18, 2007 in Mac, Technology

If you use QuickBooks on your Mac, beware before running the latest update. According to this report on CNet, it could wipe out your data: 

If you’re a user of Intuit’s QuickBooks accounting software for small businesses on your Mac, and you haven’t installed an update pushed to users over the weekend, don’t.The update caused several Mac users to lose data from their Desktop folders, infuriating many who were hoping to close their books this week for 2007, only to lose valuable purchase orders and spreadsheets. This problem doesn’t appear to affect those using QuickBooks on Windows PCs, but it does appear to be causing problems for both Tiger and Leopard users.The update apparently came along with a promptthat read, “there is not enough space to install.” If you clicked yes, knowing that your hard drive wasn’t even close to full, you could have found yourself with lost data, once you rebooted after installing the update.Intuit is recommending that you NOT install the update under any circumstances if you haven’t already. If you close QuickBooks and then open it again, the company says the software should no longer prompt you to install the update. Intuit said it has corrected the issue on its servers so that the update prompt won’t be issued again.    


If you’re having issues, you might want to check out QuickBooks Online, which I use for my business. It’s about $400 a year but you get automatic updates, your data is always available online and multiple people in your company can access it (with the right clearance, of course). You can also import it to QB software on your machine. The major drawback is that the online version won’t work on Macs unless you’re running Windows on your machine via Parallels or something similar.

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